Transparency in ehr system play in maintaining trust

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Reference no: EM133879366

Question

Imagine you are a healthcare administrator at a hospital that recently implemented an advanced EHR system. During routine system maintenance, you discover that a nurse has accessed the medical records of a well-known public figure without any legitimate medical reason. The nurse explains that they were curious due to the patient's high profile and wanted to learn more about their health status, but they insist that no information was shared or used for malicious purposes.

As a healthcare administrator, you are now faced with the ethical dilemma of whether to report this breach and potentially discipline the nurse or to handle the situation internally with minimal consequences, considering the nurse's long-standing positive record at the hospital.

What role does transparency in the EHR system play in maintaining trust between patients and healthcare providers, and how should this incident be communicated to the hospital staff and patients, if at all?

Reference no: EM133879366

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