Training necessary to complete pilot implementation plan

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Reference no: EM133805581

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Describe training necessary to complete the pilot implementation plan, including the participants and materials required The training for the pilot implementation plan will focus on effective communication techniques, including standardized protocols for consistent patient interactions and cultural competency. It will cover the teach-back method to ensure patient understanding, clear communication of expected wait times and reasons for delays, and guidelines for updating waiting patients. Materials will include comprehensive guides on communication techniques, interactive online modules with scenarios and quizzes, role-playing exercises, and pre-designed templates with simplified language and visual aids for discharge instructions. Participants will include Clinical Educators.

Reference no: EM133805581

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