Track customer satisfaction levels

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Reference no: EM131028603

Duff Duff Gardens Amusement Park likes to track customer satisfaction levels. Over a course of 15 days, management asked a random sample of guests whether they were happy or unhappy with their overall experience. The sample results are shown below: No. of Sample unhappy Sample Size guests 1 90 5 2 90 4 3 90 3 4 90 4 5 90 4 6 90 4 7 90 3 8 90 5 9 90 5 10 90 7 11 90 5 12 90 2 13 90 3 14 90 5 15 90 6 a. Set up the p chart required to track the proportion of dissatisfied guests. Round your p value to three decimal points (ex. - 0.067 = 6.7%) b. ALSO, what should Duff Gardens do if a future sample falls above the UCL? Explain

Reference no: EM131028603

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