Think about recent meeting that you attended

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1. Think about a recent meeting that you attended. Most meetings have a formal leader. Some also have an informal leader. Assess the behavior of the leaders as to whether it was effective or ineffective and state why you came to this conclusion. Also, during the meeting, did the leadership roles change? If yes, what caused the change?

2. Why don't companies spend the time and money to train and develop their customer - facing customers.It always costs more to find customers than it does to keep them.

Reference no: EM132236354

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