Reference no: EM132183482
1. The Pygmalion effect states that
a. interpersonal relationships result from luck.
b. expectation influences relationships.
c. communication is like a beautiful woman.
d. Greek myths reflect true theory.
2. Inattention to communication can result in important information being filtered from messages. What other reason(s) could explain why information is omitted unintentionally?
a. People assume being present in communication opportunities is enough to thwart omission.
b. Messages with potentially threatening or disagreeable information are often more memorable.
c. Many times people make a decision not to tell other people the information they know.
d. People try to ignor what they don't like to hear.
3. "I like to hug people at work because everyone likes it and it makes everyone feel more comfortable.? This statement indicates
a. awareness of good touch behavior in a professional setting.
b. ignorance of sexual harassment possibilities.
c. attentiveness to good nonverbal skills in the workplace.
d. cultural sensitivity in the workplace.