Small catering firm with five employees

Assignment Help Operation Management
Reference no: EM132282930

Picnics R Us (PRU) is a small catering firm with five employees. During a typical summer weekend, PRU caters fifteens picnics with twenty to fifty people each. The business has grown rapidly over the past year, and the owner wants to install a new computer system for managing the ordering and buying process. PRU has a set of ten standard menus. When potential customers call, the receptionist describes the menus to them. If the customer decides to book a picnic, the receptionist records the customer information (e.. name, address, phone, number, etc.) and the information about the picnic (e.g., place, date, time, which one of the standard menus, total price) on a contact. The customer is then faxed a copy of the contract and must sign and return it along with a deposit (often by credit card or by check) before the picnic is officially booked. The remaining money is collected when the picnic is delivered. Sometimes, the customer wants something special (e.g., birthday cake). In this case, the receptionist takes the information and gives it to the owner, who determines the cost; the receptionist then calls the customer back with the price information. Sometimes the customer accepts the price, other times; the customer requests some changes that have to go back to the owner for a new cost estimate. Each week, the owner looks through the picnics schedule for that weekend and orders the supplies (e.g., plates) and food (e.g., bread, chicken) needed to make them.

And Yes, Provide a class diagram.

Reference no: EM132282930

Questions Cloud

When producing causal forecasting model : Why is it important to identify interdependent forces influencing a dependent variable or data set when producing a causal forecasting model?
Useful to their specific peer education experience : Write a two-page paper describing this resource and how it may be useful to their specific peer education experience.
Leverage the attainment of your short term : The objective is to enhance your productivity and also leverage the attainment of your short term, medium term and long term life goals.
How rapidly has their product progressed through life cycle : Which life cycle stage is Yankee Candle presently in? How do you know this? and How rapidly has their product progressed through its life cycle?
Small catering firm with five employees : Picnics R Us (PRU) is a small catering firm with five employees.
Union and nonunion organization : Identifying the differences between a union and a nonunion organization.
Excellent product and excellent location : Because of its excellent product and excellent location, demand has increased by 35 % in the last year.
How have yankee candle positioned their product : How have Yankee candle positioned their product? Is their desired position based on the customer they serve, the benefits they offer, or both?
Hat implications do practices have on business success : What are the top 10 best customer service practices and what implications do these practices have on a business's success?

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd