Should the medical assistant alert the physician

Assignment Help Science

Reference no: EM133603687

Assignment:

As the Medical Administrative Assistant for your practice. The phone rings and you answer it. It is Mr. Freeman, a patient of the practice. He is very upset because he received an EOB (Explanation of Benefits) in the mail today indicating his insurance has denied Dr. Peterson's claim for his most recent office visit because it was not considered medically necessary. Your medical practice has not yet billed Mr. Freeman, but he warns "You better not even think about billing me for that visit, or I'll sue you." Mr. Freeman does not want to hear that the office can appeal the denied claim if he is willing to complete the form that was recently mailed to him. He adds, "Paperwork is your job, not mine, get the job done!"

For your response, answer the following:

How might the medical assistant respond to the patient to help de-escalate the situation?
Should the medical assistant alert the physician or office manager or try to handle it all on your own?
Should this incident be documented in the patient's medical record? Why or why not?

Reference no: EM133603687

Questions Cloud

Have you ever texted while driving : Have you ever texted while driving? Did you know that Texting while driving increases the risk of an accident twenty fold?

Describe the it modality : You will research and identify success strategies for quality improvement through health IT tools and presentation to demonstrate your research.

Describe how understanding health policies : Career Growth: Describe how understanding health policies and laws can help further your career in healthcare.

Explain the rising cost of health care : How the decision NOT to use survival curves to inform medical decisions relates to arguments used by Willard Gaylin to explain the rising cost of health care?

Should the medical assistant alert the physician : Should the medical assistant alert the physician or office manager or try to handle it all on your own?

What is the purpose of the ub-04 claim form : What is the purpose of the UB-04 claim form? How does it differ from the CMS-1500 claim form?

What is the function of the enzyme acetylcholinesterase : What is the function of acetylcholine in muscle contraction? What is the function of the enzyme acetylcholinesterase?

Describe legal guideline on appropriate use of technology : Review healthcare regulations as they relate to impact on technology in nursing care. Describe legal guideline on the appropriate use of technology.

What section of we dom--in 15 briet psychotic disorder : Wilder what section of we DOM--IN 15 Briet Psychotic Disorder found andwhat is its code?

User Account

All Pages