Seven differences between goods and services

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1. Explain how the seven differences between goods and services would be applied to a major airline service. Provide airline examples that illustrate each difference.

2. Why is process thinking important in operations management? Thinking of yourself as an “operations manager” for your education, how could process thinking improve your performance as a student?

3. Facility layout and design: determine the best configuration of machines, storage, offices, and departments to provide the highest levels of efficiency and customer satisfaction.

4. Sustainability: decide the best way to manage the risks associated with products and operations to preserve resources for future generations.

Reference no: EM132208611

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