Service quality metrics and service level agreements

Assignment Help Basic Computer Science

Reference no: EM133191171 , Length: 2 pages

Chapter 16

The author describes various service quality metrics and service level agreements (SLA). Why are metrics and SLAs important in a cloud computing and virtualization solution? Would you expect SLA quality of service (QoS) guarantees to be different in a cloud solution versus an on-premise solution? How would they differ and why?

Reference no: EM133191171

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