Service catalogue management valuable

Assignment Help Operation Management

Reference no: EM132214505

1) Is ITIL Service Catalogue Management valuable? If yes, give an example of how it could be helpful to an organization. If no, why?

2) When should a company outsource their IT services and when should they keep them in house. What are the factors for making this decision? Give an either real or fictitious real world example to support your case.

Reference no: EM132214505

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