Reference no: EM133211338

Part A - requires you to evaluate, plan and develop a business plan for your workplace or as determined by your trainer or teacher.

Part B - requires you to provide an overview how you will monitor performance of the business plan during implementation and how you will respond to performance data once the business plan has been implemented.

This assessment is one form of assessment type that is used to collect evidence and will count towards gaining competence toward this unit.

To demonstrate competence each question must be answered by the student.

You will be required to complete other relevant assessment tasks for this unit.

This project - requires you to plan for and develop a complete business plan.

You are required to use an existing business plan in your workplace or at a minimum have the recent trading figures and financial details to review the business' operation.

Alternatively your trainer or teacher may provide you with a realistic business plan to be applied to an operation with which you are familiar.

Additional Resources provided for the purpose of this assessment:

A business plan template (Word File: BusinessPlanTemplate xx) and a Business Plan Guide (Wordfile: BusinessPlanGuide xx) which provides detailed instructions for the completion of each section of the business plan template sourced from www.business.gov.au
A template for a 5 year balance sheet forecast which may be used if desired (Excel sheet: BalanceSheet_5Year).

Part A - Plan and develop the business plan

Your Task:

You are required to review the existing business plan where available and plan and develop a new business plan for the organisation, addressing all criteria outlined below:

Where the organisation has a an existing business plan, review and evaluate the following documentation ­ if there is no existing business plan these need to be developed using for example the provided resources listed above. Provide a draft and consult with your selected stakeholders to clarify or verify each aspect.

Attach a briefing document which outlines with whom you have consulted and details of what was discussed.

You need to reference each source you access to research information like statistics, products, legislation etc. and attach this as a bibliography to completed work.

Part B - Monitoring the performance and responding to performance data post implementation

Your Task:
This section of the project requires you to answer a series of questions and scenarios relating to monitoring
performance and responding to performance data. Each question must be answered.
Using your completed business plan, who are the relevant parties to whom you need to communicate the business plan? Which details does this need to include for each party in terms of performance requirements and timeframes?
What are the skilled labour requirements in the organisation to implement the business plan? Provide an overview of skilled labour in each department.
Provide 2 examples how you could test the performance measurements you have set for your business plan.
List 5 examples for reports and when these would have to be provided to the various departments in your organisation in terms of timelines and importance.
You have noticed that an important product line offered by your organisation becomes inconsistent due to supply issues. Which actions do you need to take?
On occasion it may be necessary to refine performance indicators as the set target is exceeded or can no longer be achieved. List 2 examples where a performance indicator needs to be refined.
Your Food and Beverage department showed an underperformance of targeted sales by 5 % last month and again by 7 % this month. The occupancy rate at the hotel for the same period showed an increase of average 4% with high profile customers and the number of covers in the restaurant increased on average by 7 %. There have been also a number of indications from customers that service attendance is average. Which potential factors for training could this indicate?
What is the purpose of continuous improvement? How would this be reflected in a business plan? Provide 2 examples.