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Retail Management - Mock Behavioral Interview
You are a manager of a retail store chain. The store sales is over 40 million. There are store metrics to measure customer service, backroom processes, safety and front-end processes. You have co-store managers, assistant managers, department managers and several sales associates. All questions have to include the people that you would utilize and positive results.
Questions:
1. Tell me about a time when your team had to work with another team in order to get business results.
2. Tell me about a time when you implemented a program that increased business results.
3. How do you insure that a diverse group of customers get excellent customer service. Drive customer experience.
4. Tell me about an issue that you and your team had to overcome.
Explain what is a role that you currently hold and how have the agents of socialization, specific to you, placed you in the identified role?
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Your assignment is to help this store in their Hispanic community locations. Using the marketing mix and the promotional mix (make sure you discuss all elements from both in your answer) discuss how you will develop these stores to meet the target..
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Approved style guide to document all sources must use APA style as outlined in your approved style guide to document all sources.
Describe the key provisions of the Health Insurance Portability and Accountability Act and the impacts of this legislation for healthcare providers.
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