Resolving customer complaints

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Reference no: EM134045582

Question

These are the seven steps commonly followed when resolving customer complaints. Number the steps in the procedure from 1 to 7 in their correct order. Follow up with the customer Seek customer approval and satisfaction Take agreed action Refer to the complaints procedure Explain what action you propose to take Identify and confirm the problem Consult the customer to seek solutions Record the incident.

Reference no: EM134045582

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