Regarding the performance of that particular model

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Question

Darrell bought a Sat-Fone based on a recommendation by the retailer even though he had his apprehensions regarding the performance of that particular model. He later read on online forums that the Bluetooth connectivity of the Sat-Fone was flawed. Darrell decided to return the phone even though his friends told him that its overall performance, including battery life, was far superior to that of other brands. Which of the following was most likely responsible for Darrell's decision to return his phone? Group of answer choices Confirmatory bias Dissenting bias Interactional fairness Physical resonance Positive disconfirmation.

Reference no: EM134039091

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