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Write a one-page paper that reflects on the most important things you learned in this course. Specifically:
1. Explain your perspective on customer service now, compared to when the course first started.
2. Identify at least two ideas or concepts ( customer retention & CSR empowerment) that were very interesting to you and explain why.
3. Identify one company that provides excellent customer service and explain how that company reflects your own philosophy of customer service.
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In addition to the safety hazards, what are some other drawbacks of multi-tasking while driving? What are the implications of those drawbacks for HR as it designs jobs?
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human resource management national labor relations actexplain what is the national labor relations act nlra? what is
discuss how incentive pay plans both individual and group motivate employees to achieve high levels of performance.
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