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MINI PROJECT 1 Performance of a Restaurant Server The purpose of this exercise is to explore what job performance means for a server in a restaurant. You will be conducting a job analysis for a server. Step 1: Make a list of four major job dimensions of a server. For example, one job dimension might be “taking orders”. Step 2: List two behaviors per job dimension. And the end of this step you will have eight job behaviors that summarize the tasks involved in being a restaurant server. Step 3: Take a look at your list. Which of the behaviors would be described as “citizenship behaviors”? What is the importance of citizenship behavior? If you didn’t include any, add two citizenship behaviors to your list. Step 4: Look at your list again. Which behaviors would be described as “counterproductive behaviors”? Describe the potential costs of counterproductive behavior. if you didn’t include any, add two counterproductive behaviors to your list. Step 5: How could your resulting list be used by a restaurant owner or manager to assess server performance? Would such an approach be valuable? Why or why not?
Implementation and execution of procurement strategy involves detailed processes for supplier audits , supplier development, on-going performance monitoring, and potential supplier certification. Describe each one and explain why they are important.
Edu-link is a software company that sells learning management systems (e.g., Blackboard, Coursera, Moodle) to colleges and universities that provide online courses to students. Describe two ways in which Cindy could use rewards to help curtail these ..
Create a Microsoft PowerPoint presentation on the quality-improvement plan for the organization chosen for the Influencing and Controlling the Project assignment. Who is responsible for the project
As a manager, what kinds of management techniques would you use to manage a diverse team? Your team could consist of diverse racial, ethnic, gender, religious members, as well as generational diversity (boomers, X'ers, Millennials), non citizens, sex..
you will prepare and submit a research paper on an approved topic related to managing people and organizations. the
One of the big issues in this year's Presidential election is the idea of keeping jobs here in America rather than companies using cheaper labor overseas. Many countries employ protectionism and this position can impact strategic plans of organizatio..
Analyze the key management skills discussed and determine which you believe are the most important for a successful hospitality and tourism manager to possess. Provide specific examples to support your response. Analyze the trends in leadership and m..
The production manager at Evansrode Marine Engines is investigating a new process which makes a 36 inch shaft used in outboard motors. Since this is a new process, she wants to get descriptive statistics that can be used in later studies to determine..
Real Estates Agents: When real estate agents sell their own, rather than their clients' houses, they leave the houses on the market for a longer time (10 days longer on the average) and wind up with better prices (2% higher on the average). Why?
When forecasting for internal supply and demand of labor, what can an employer do to better anticipate future conditions affecting talent acquisition?
A produce distributor uses 740 packing crates a month, which it purchases at a cost of $10 each. The manager has assigned an annual carrying cost of 35 percent of the purchase price per crate. Ordering costs are $28. Currently the manager orders once..
Many major corporations have been greatly affected by the recent horrific tragedies in the Northeast with Hurricane Sandy and in Japan a few years ago with the large earthquake. How has this affected the global economy? In a one to two page paper, di..
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