Patient room to perform portable chest x-ray

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You walk into a patient's room to perform a portable chest x-ray. You say "Good morning, Mr. Smith, my name is Joan, and I'll be taking your chest x-ray today." Mr. Smith answers crankily, "There is nothing good about this morning, and you better do this quickly and correctly because this is your one and only chance."

1. What would you say to Mr. Smith to let him know that you truly care about him as a patient?

Include active listening.

2. What are some reasons he may be so grouchy?

3. What would you do and say to Mr. Smith if you had to go back and repeat the radiograph?

Maintain ethical considerations, and include non-verbal and verbal communication.

Reference no: EM133466985

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