Reference no: EM132176251
1. Firms following which of the following strategies are likely to be particularly sensitive to dealing with labor surpluses?
A. A customer service strategy
B. An innovation strategy
C. A differentiation strategy
D. A cost-leadership strategy
2. ____________ refers to the number and types of employees a company needs to meet its current and future needs while __________ refers to the availability of current and potential employees to perform a company's jobs.
A. "labor demand, labor availability"
B. "labor supply, labor availability"
C. "labor supply, labor demand"
D. "labor demand, labor supply"
3. The company is having trouble achieving its goals. What type of needs assessment can help the organization determine what type of training may be missing?
A. organizational analysis
B. person analysis
C. all of the above
D. task analysis
4. One of your employees loses his temper and assaults and injures a co-worker. The female co-worker is a member of a protected class. As the situation is being investigated, you find out that the employee has a long history of such behavior and has actually served jail time for assault and battery. You did not know that the employee had this record. This employer is probably liable for
A. failing to comply with local ordinances
B. defamation of character because he reported the incident
C. negligent hiring
D. discrimination under the Civil Rights Act of 1964 since the victim was a member of a protected class
5. One of the largest ways that technology is influencing workforce planning is
A. outsourcing
B. the WARN act
C. automation
D. attrition