Outline the actions you should take as a bookkeeper

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Problem

You work as a bookkeeper for a small accounting firm. Your manager recently requested feedback from clients on the range, scope, and quality of services provided by the firm. The feedback has been collected and compiled into a report, and now you are tasked with analysing the feedback and taking appropriate actions. After receiving the feedback report, you carefully review the comments and ratings provided by clients. You notice that some clients have expressed concerns about the timeliness of receiving financial reports, while others have suggested expanding the services to include tax planning and advisory support. Additionally, a few clients have mentioned occasional errors in their financial statements. Get the instant assignment help. Based on the feedback received, outline the actions you should take as a bookkeeper to address the range, scope, and quality of services provided.

Reference no: EM133922160

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