Original partners were using computer aided design software

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Since the beginning of WCA, many of the original partners were using a computer aided design software (CAD) that was developed 12 years ago specifically for WCA. It was ground breaking at the time and allowed WCA to be an industry leader with the software. However, times have changed and CAD software is no longer a competitive advantage. Sadly, only one Partner, John, remains from the original company who remembers how to maintain the software. It’s complicated, not user friendly, and is prone to crashing on a regular basis. Normally, John is able to quickly jump in and figure out the problem and get the system up and running again for the rest of the architects. John has regularly modified the software over the years, but has refused to teach or document any of this information (saying it is too difficult to document the details). You once looked in the computer room, and all you remember was a dust filled room, with wires haphazardly strewn across the floor, and you swear you even saw a hamster on a hamster wheel powering one of the computers…. The other partners have thought about firing John unless he documents the maintenance procedures, but they realize that there is no one else who can repair the equipment. The partners have asked for a confidential assessment of the situation from your perspective. Use your knowledge of sources and contingencies of power, and compliment this with other OB perspectives to explain why John is behaving this way.

Reference no: EM132264616

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