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One of the major measures of the quality of service provided by any organization is the speed with which it responds to customer complaints. A large family held department store selling furniture and flooring had undergone a major expansion in the past several years. In particular, the flooring department had expanded from 2 installation crews to an installation supervisor, measurer, and 15 installation crews. The store had the business objectives of improving its response to complaints. The variable of interest was defined as the number of days between when the complaint was made and when it was resolved. Data were collected from 50 complaints that were made in the last year. It follows:
a. construct a 95% confidence interval estimate for the popultion mean number of days between the receipt of a complaint and the resolution of the complaint.
b. what assumption must you make about the population distribution in order to construct the confidence interval estimate in (a)?
c. do you think that the assumption needed in order to construct the confidence interval estimate in (a) is valid? Explain
d. what effect might your conclusion in (c) have on the validity of the results in (a)?
Prepare the stockholders' equity section of the Barnes Communications, Inc., balance sheet at December 31.
Company has assets of $1,800,000, liabilities of $1,100,000 and stockholder's equity of $700,000. (a) prepare the journal entry to record the lease, and (b) compute the and comment on the debt to total assets ratio at the year-end.
What factors are likely to drive a firm's outlays for new capital (such as plant, property, and equipment) and for working capital (such as receivables and inventory)? What ratios would you use to help generate forecasts of these outlays?
What is the adjustment to record the accrued fees? Indicate each account affected, whether the account is increased or decreased, and the amount of the increase or decrease.
information from the financial statements of ames fabricators inc. included the followingdecember 3120132012common
Total payroll was $480,000, of which $110,000 is exempt fro mSocial Security tax because it represented amounts paid in excess of $90,000 to certain employees. Prepare the necessary journal entries if the wages and salaries paid and the employer p..
Compute Hazel's basis in the partnership under the alternative propositions.
Malrom uses straight-line amortization for patents. On December 31, 2007, the expected future cash flows expected from the patent were expected to be $800,000 per year for the next eight years.
Is this a GASB rule or a FASB rule? What statement would the numbers be reflected on?
Nachman Industries just paid a dividend of D0 = $1.32. Analysts expect the company's dividend to grow by 30% this year, by 10% in Year 2, and at a constant rate of 5% in year 3 and thereafter. The required return on this low risk stock is 9%. What..
the audiology department at randall clinic offers many services to the clinics patients. the three most common along
which of the following costs would be classified as variable and which would be classified as fixed if units produced
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