Reference no: EM132284112
1. A business's suppliers are the most important actors in the company's microenvironment.
True
False
2. Companies that watch variables such as income, cost of living, and interest rates, are more likely to be negatively affected by an economic change such as a recession or boom.
True
False
3. Government agencies such as the Food and Drug Administration and the Consumer Product Safety Commission investigate and ban potentially unsafe products. Regulations created by these and other agencies result in higher research costs and longer times between new product ideas and their introduction.
True
False
4. A customer visits a concert hall where they first visit a ticket booth staffed by several employees, then proceeds to an user station which is staffed by several employees. This type of a queuing system is defined as a :
none of the above
multiple server, single phase system
single server, multi-phase system
single server, single phase system
multiple server, multi-phase system
5. If you have a physical product and you are using a web-based channel which of the following is likely NOT true:
Customer development will be rapid
You will need to offer customer service for your ptoduct.
Logistics, manufacturing, and shipping are critical
Installation of your product may be required.