Most common communication issues

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Discussion: Nonverbal Messages

We communicate with others throughout our lives; at home, work, or in any other type of relationship that we have with others. One of the most common communication issues we face is the degree to which a person's verbal messages match their nonverbal messages.

In Unit 2 we covered verbal messages. However, there are several different types of nonverbal behaviors to monitor as well. These include (but are not necessarily limited to):

Facial expressions

Gestures

Body language/posture

Haptics (touch)

Proxemics (space or distance)

Keeping these or other types of nonverbals in mind, think of a situation from your own experience in which you were interacting with someone and they sent you a verbal message that was inconsistent with the nonverbal message. When you have your example in mind, describe the following information in your initial post:

Describe the context of the situation.

Who was the other person?

What was the communication about?

What was the verbal message that they sent, and what nonverbals did they send that were inconsistent with the verbal message?

How did you interpret and react to this interaction?

What was the outcome of the situation?

Were your goals and their goals met?

Be sure to offer enough detail so that others can follow your example and respond accordingly.

Reference no: EM132688508

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