Monitor and control its performance in area of service

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Reference no: EM132285215

Pick your favorite restaurant. Identify two or three activity metrics and two or three outcome metrics that you believe the restaurant could use to better monitor and control its performance in the area of service. Explain why you believe each metric selected is well suited for evaluating service performance (including why it is well suited to serve as an activity metric as opposed to an outcome metric in this context). Identify, as well, which of these metrics would most likely be easier to track and why. Explain your answers in a well-written posting, making sure to support your answers fully.

Reference no: EM132285215

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