Issues of user error and operator error causing malfunctions

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Reference no: EM133877237

Question

With the issues of user error and operator error causing malfunctions, the first question I would ask is what the type of malfunction is. Is it not feeding, not firing, or is it not ejecting. If the customer is shipping me the firearm, i could also ask if they could take a video of them shooting the firearm to see if it is a user error. Having them provide a box of the same ammo they are using is also needed to see if it's the ammo causing it. If they are reloading the ammo themselves, I would ask about what they are using in the reloading process.

If it is thought to be user error, one question I would ask is if anyone else has experienced the issue when shooting the firearm. Another would be to see how often the malfunction happens. If they state it happens no matter who's shooting it and that it was continuous then user error is unlikely.

If it is thought to be the ammunition error, I would ask what brand they are using and if they are reloads. The other question i would ask is if they have tried rounds from a different source to see if the malfunction continues. Them providing the same ammo would help rule it out when a test fire is conducted. If it is manufactured ammo that has been used and they have tried different boxes from different brands, then i would likely rule out ammo error.

Reference no: EM133877237

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