Introduce yourself to the client-explaining your role

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Reference no: EM133887677

Scenario

You are an aged care support worker who provides services to older people who are still living at home. You visit Mrs Valda Budley twice per week and provide showering assistance to her. Mrs Budley's daughter, Louise, showers her mother at other times. Mrs Budley is 92 years old and lives alone in her home of sixty years. She has a little dog, Pippy, whom she adores.

When you visit Mrs Budley today and assist her to stand from her chair, she moans and complains of a sore arm. Pippy the dog also starts to growl. When you ask her what happened, she is vague in her response. While you are assisting Mrs Budley to undress, you notice severe bruising to her right arm and torso. This bruising was not present when you last visited her. Part of the bruising on her arm indicates finger marks. You are immediately concerned that someone has done this and proceed to enquire further.

Write a script as a role play between you and your client and cover all the topics that are listed below

Introduce yourself to the client, explaining your role.

Listen to the older person's responses with respect.

Provide reassurance to the older person that nothing will happen without their permission.

Discuss concerns you have with the older person about possible indicators of abuse, using appropriate language and questioning techniques

Advise the older person of their rights and provide options for dealing with the situation, including information about complaints processes in your organisation.

Advise the older person that you will let your supervisor know about the situation and that the supervisor will contact him/her. You must tell the older person that you have a legal obligation to do this.

At the end of the role play, make sure that the older person is emotionally safe and feels reassured.

Reference no: EM133887677

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