Individuals performing more typical manufacturing processes

Assignment Help Operation Management

Reference no: EM132302153

For an organization in a a) manufacturing industry and in a b) service industry you are interested in

A. Manufacturing Industry:

Firm Name:

a) Describe a service process which must be managed by the firm’s operations manager.

b) Describe how the skill set of the individuals performing this function would be different than for individuals performing more typical manufacturing processes for the firm.

B. Service Industry:

Firm Name:

a) Describe a quasi-manufacturing process (requiring little or no customer contact) which must be managed by the firm’s operations manager.

b) Describe how the focus of managing this process would be different than it would be for more typical processes for the firm.

Reference no: EM132302153

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