Incorporate customer service attitude

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Reference no: EM133140730

Describe any three (3) selection criteria that incorporate customer service attitude and experience to ensure the best fit for the position.

How should a successful candidate be notified of the recruitment process's outcome and what information should be included when notifying the candidate?

How do the following relevant legislation, regulations, standards and codes of practice affect employment agencies and organisation's recruiting processes?

a) Fair Work Act 2009 (FWA) and the Fair Work Regulations 2009

b) Privacy Act 1988

c) Workplace Health and Safety Act, standards and code of conduct

4. How can you determine recruitment requirements in collaboration with relevant stakeholders?

5.

5.1. Explain the following common recruitment sourcing methods

a) Online job postings

b) Social media platforms

c) Recruitment database

5.2. Explain the following common interview techniques

a) Panel interviews

b) Individual (face-to-face) Interviews

How can you use the following common methods of attracting candidates?

a) Employee referral program

b) Offering internships and apprenticeships

7.1. How can you use the following methods to assess candidates according to organisational procedures?

a) Psychometric testing

b) Skills-based assessment

7.2. What is a selection report? What documents should be attached to a selection report?

7.3. Explain any two (2) different methods to prepare selection reports according to organisational

8. Explain different strategies you can use to provide constructive feedback to candidates according to organisational

Reference no: EM133140730

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