Identify the issue preventing the correct state

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Reference no: EM133972886

Case Study:

Margaret, a registration clerk is trying to enter the patient's state of Arizona. Every time she starts typing it, Arkansas populates. Identify the issue preventing the correct state from being entered.

Margaret begins to enter the patient's telephone number of 616-256-6767 and only gets as far as 616-256-67 and the field will not accept any more characters. Identify this issue and how it can be corrected.

Reference no: EM133972886

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