Identify strategies for improving organization structures

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Assignment:

As a social worker, you will need to demonstrate an awareness of and adherence to the values, requirements, and procedures of the organization you work for. In this assessment, you will identify strategies for improving organization structures and processes in a social work context.

Imagine you are a member of a social worker task force that has been asked to evaluate the organization in the following scenario. The group's focus is proposing improvements in the organization's structure and processes to help them better help their clients .

We Care About You LLC is an organization that aids community residents of a small town by helping them access services, such as food stamps, Medicaid, and childcare. Peter is a single father of twin daughters and a client at We Care About You LLC. He has been struggling to find a job that will accommodate his parental obligations and schedule.

Although Peter was able to meet with his assigned social worker, Sandra, twice, he has since made multiple attempts to schedule another meeting but has been unsuccessful. He tried to use the organization's online appointment system, but when he arrived for his scheduled appointment, he was told the organization had no record of his online request. Frustrated, he reported the issue to a supervisor three weeks ago, but no one has responded or called him to follow up on his issues.

Peter is feeling marginalized as a single father and is concerned that he is not receiving the same level of support that a single mother would in similar circumstances. Furthermore, he senses Sandra may harbor a bias against him for being a single father raising two young girls because of some negative remarks she made in their last meeting. He believes that Sandra has doubts about his ability to care for his daughters adequately.

To add to his stress, a teacher at his children's school recently spoke with him about her concerns that the girls have been left unsupervised for long hours after school waiting for Peter to pick them up after work. With no family or reliable support network, Peter worries the state may intervene and remove his children from his care if he cannot get the assistance he needs.

The agency's protocol requires clients to work through their designated social worker, and there is no client advisory group or formal appeals process for clients, so Peter is considering filing a complaint with the state organization that oversees the agency.

  • How might the agency's management improve the system to include procedures and opportunities to empower Peter?
  • How can the organization give Peter better opportunities to voice his opinions or concerns and have direct access to people in power making decisions about him?

Proposal to the organization's board explain ing how it can improve its structure and relational patterns for helping clients like Peter. For your proposal, you should:

Define organizational culture and some factors that shape it.

  • Explain the value of strong organizational culture in social work.
  • Propose 2-3 improvements that could improve managerial processes in the scenario. Provide rationale for your response.
  • Propose 2-3 improvements that could improve organizational structure in the scenario. Provide rationale for your response.
  • Explain h ow the proposed improvements will help the organization empower clients and enhance their relations with their clients.
  • Explain how the proposed improvements align to the NASW Code of Ethics (cite specific sections).

Cite the NASW Code of Ethics and at least one scholarly source in addition to the textbook.

Reference no: EM133762302

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