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The CEO just took a three-week executive management seminar at a local university. Upon returning to work, she went straight to your office as VP of Human Resources. She wants you to examine the organization's culture. She now knows that a core requirement to being an effective HR professional is to understand the business in the broadest, most comprehensive sense, and be able to identify potential opportunities or threats to its growth and sustainability. This means understanding strategic issues such as vision, mission, and strategy (including products, target customers, infrastructure mechanisms). It also means understanding how work is performed, the technology tools used, the labor force dynamics, and the communication mechanisms. Taken together, the array of these organizational "levers" either support or detract from the espoused culture. She wants to know how you would investigate the culture of your company. Specifically, she wants to know:
a. How would you go about learning and assessing your company?
b. What organizational model or models would you use as your interpretive framework for understanding how the different parts of the company are operating?
c. What steps would you take to identify potential opportunities and threats/constraints to the company? (Note: think both external and internal)
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