Identify 3 potential constraints to effective communication

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Assignment:

You have a new client, Amina who is elderly and has several chronic health issues. English is Amina's second language and her communication and vocabulary is difficult to understand. A staff member speaks Amina's language however this staff member has stated that he will only help you communicate with Amina if you cover for him to leave work early.

  1. Identify the conflict of interest in this scenario and describe in detail the legal and ethical issues you need to consider, when deciding if you will agree with the demands of your co-workers.
  2. Identify the 3 potential constraints to effective communication.
  3. Explain the importance of grammar, speed and pronunciation when communicating with Amina.

 

Reference no: EM134004785

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