Reference no: EM132219352
1. The human resource management function in organizations has changed greatly since the time when it was "just that office where they hire and fire people." High-performing organizations recognize the strategic importance of HRM. In the following video, you will see how HRM forms a central element in the success of Allstate.
Allstate believes that focusing on the entire well-being of their employees will
increase the number of applicants to the organization.
create a virtuous cycle resulting in more customers and happier employees.
increase competition among the salesforce.
reduce costs throughout the organization.
decrease the amount of time needed for "hands-on" management.
2. Manager's Hot Seat: Workplace Aggression
Glenn Lamar, Managing Director of PaperKlip Office Supplies, is conducting a grievance meeting with Gloria Westfield, a senior executive who has reported feeling physically threatened by a male subordinate. During the meeting various things occur: the male subordinate, John DiMaggio, knocks on the door and requests permission to participate having learned the meeting was about him.
Glenn and Gloria are talking about John’s behavior, attitude, and performance in the company. What component of Human Resource Management are they most likely focusing on?
Performance appraisal and feedback
Recruitment and selection
Training and development
Pay and benefits
Labor relations
3. Manager's Hot Seat: Workplace Aggression
Glenn Lamar, Managing Director of PaperKlip Office Supplies, is conducting a grievance meeting with Gloria Westfield, a senior executive who has reported feeling physically threatened by a male subordinate. During the meeting various things occur: the male subordinate, John DiMaggio, knocks on the door and requests permission to participate having learned the meeting was about him.
When complaining about John, Gloria has a tendency to talk about her own perceptions of John’s attitudes and behaviors. This is an example of ____ appraisals.
subjective
objective
intuitive
perceptual
emotional
4. Gloria also described John’s behaviors in detail and provided examples to explain the issue with John. What type of performance appraisal is she using?
Behavior appraisal
Results appraisal
Trait appraisal
Sales appraisal
Goal appraisal
5. Glenn also specifically asked about John’s performance as shown by numbers and Gloria admitted that John’s performance is top-rank. What type of performance appraisal are they using?
Results appraisal
Behavior appraisal
Trait appraisal
Sales appraisal
Goal appraisal
6. There are different sources of performance appraisals. Which of the following is the most used one in this video?
Peer
Self
Subordinates
Supervisor
Customers