How to resolve conflicts through effective communication

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For the final poster topic "How to resolve conflicts through effective communication," when someone presents a scenario, a real life topic example of how a group of people with opposing interests were able to overcome their disagreement through effective communication through another person?

Scenario: When someone performs as a mediator at work in a dental office to help two colleagues who were always in conflict with one another overcome their issues, what actions can someone take to help the two employees communicate more effectively and what conflict resolution procedure can be applied? What ways can help to settle their issues and begin collaborating more effectively?

1. How can someone come up with an introduction and describe this conflict?

2. How can someone provide the purpose of this chosen topic?

3. How was the information gathered?

Reference no: EM133309250

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