How might she display tactful behavior

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Reference no: EM133790446

Question

Sally is the only medical biller in her healthcare agency. One of the two providers orders and performs tests and procedures before getting the needed preauthorizations from the patients' insurance carriers. As a result, the insurance carriers are not covering the claims and the clinic has had to write off thousands of dollars.

Discuss how Sally should deal with the situation.

1. How might she display tactful behavior when communicating with the provider about the third-party requirements?

2. How would you deal with this situation if you were Sally?

Reference no: EM133790446

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