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How is a swot analysis used in planning quality service

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Reference no: EM133002913

Problem 1: How is a SWOT analysis used in planning quality service?

Problem 2: List four topics that customer service planning will include. Explain how?

Problem 3: List five reasons why an establishment would initiate staff training to enhance customer service

Problem 4: List and explain three research methods that can be used to identify customer needs

Reference no: EM133002913

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