How each recommendation would be implemented at the company

Assignment Help HR Management

Reference no: EM131170764

Primary Task Response: Write 900-1200 word APA

You have been hired as an outside consultant for a large durable medical equipment and medical supply company. The company specializes in a wide range of medical supplies and equipment. Some of its most profitable offerings include hospital bed rental to private residents, wheelchairs, walkers, scooters, and other mobility equipment. However, the company has come to realize that competition is increasing and its market share is shrinking. The company noted that most of its customers are new customers, and very few are repeat customers. The company is concerned with customer loyalty. The medical supply company owner has asked you to develop a plan to improve customer loyalty.

Complete the following:

Create a report that describes and critically analyzes at least 5 contemporary best practices to improve customer loyalty in a health care organization.

Be sure to discuss the (multiple) benefits that loyal, repeat customers offer to health care organizations.

Develop and defend at least 4 recommendations for the medical supply company based on your research on how to improve customer loyalty.

Include a brief overview of how each recommendation would be implemented at the company.

The use of APA Style and at least 3 references is required.

Reference no: EM131170764

Questions Cloud

What are the decrees affecting kodak actions : What are the decrees affecting Kodak's actions? Why were they put into place? Who are the competitors for Kodak? What market share does Kodak have compared to its rivals? What competitive advantages does Kodak have?

What are the benefits and drawbacks of using the internet : What are the benefits and drawbacks of using the Internet as a source of information ?- Internet have many information - Distract - Plagiarizing.

Calculate transport number of hydrogen and chloride ions : Calculate transport number of hydrogen and chloride ions if 6mf of cell with transference of298k is 0.02802v and 6mf of corresponding cell without transference is 0.01696v

How can socialization and mentoring used to advance career : The topic the team is presenting on is "How Can Socialization and Mentoring Be Used For Career Advancement?" How can socialization and mentoring be used to advance a career

How each recommendation would be implemented at the company : Develop and defend at least 4 recommendations for the medical supply company based on your research on how to improve customer loyalty. Include a brief overview of how each recommendation would be implemented at the company.

Implementation of the affordable care act : Debate It: Take a position that the full implementation of the Affordable Care Act in 2014 will or will not create a market failure for insurance companies. Provide evidence to support your position.

Was us justified in dropping the atomic bombs on hiroshima : Was U.S. justified in dropping the atomic bombs on Hiroshima and Nagasaki?

Importance of topic elasticities for this undertaking : Schmeckt Gut plans to introduce the Schmeckt Besser energy bar on the market. 1-In your own words, what is the importance of the topic ‘Elasticities’ for this undertaking? Explain this to the Board of Schmeckt Gut. 2- What do you suggest the Board in..

Benefits of having health insurance for a family : Determine two to three (2-3) benefits of having health insurance for a family. Specify two (2) avenues through which families may obtain health insurance.

User Account

All Pages