How does this line up with the proctor and gamble slogan

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Assignment:

  • In his The Practice of Management (1955) Drucker stated that the purpose of a business is "to create a customer."
  • Why did he say, "to create a customer" rather than "find a customer"? What is the difference? You might find the following quote from Steve Jobs to be useful: "How can the customers tell you what to do when they don't know what is possible?"
  • How does this line up with the Proctor and Gamble slogan, "The customer is boss"? (Watch the video, "Innovation at Proctor and Gamble.")

Reference no: EM134035480

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