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How do you believe zappos managed ethical risk

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Question: Review Case 8 in the text book on delivering customer satisfaction at Zappos. While the case examines Zappos' focus on stakeholder happiness and its contribution to success, the company is not without ethical challenges. Based on the case, how do you believe Zappos managed ethical risk? Are there any possible ethical risks in the future? Please explain.

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Attachment:- CASE8.rar

Reference no: EM132241678

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