Reference no: EM133834406

Question 1.1
Individualised plans are developed to articulate decisions and agreements made during a person-centred process of planning and information gathering.

Explain, in a paragraph, why it is important to refer to a person's individualised plan to confirm support services.
To answer the question you can summarise the information in the learner manual.

Question 1.2
Consultation provides opportunities to collect information, ideas, opinions, and insights from a range of stakeholders. This plays an important role in planning the delivery of support services, both short and long term. The person, their carer, family or others identified by the person can help identify the person's physical, sensory or cultural needs or preferences. Get Expert Assignment Help, Top-Rated and Fast!
Why is this consultation important?
You will need to give a relatively detailed answer. Explain the reasons for the consultation process, the way in which support workers can interact with the person and their family/carer, and how consultation can contribute to the provision of inclusive, person centred care.

Question 1.3
Explain why is it important for support workers to confirm, with the person, the degree to which they want to participate in their own care.

Question 1.4
What can support workers do to develop and maintain a trust based relationship with the person and their family/ carer?
The answer is in the text for this performance criteria but you can extend your answer to include your own ideas and suggestions.

Question 1.5
Explain the link between informed decision making and independence.
To answer the question address the value and benefits of providing the person with the tools that enable them to make decisions.

Question 1.6
How do rights and strengths-based approaches and active support contribute to a person's independence and ability to make informed decisions?

Question 1.7
Make a list and provide a very brief description of ten forms of equipment or aids that a support worker might need to assemble and prepare so they can follow a person's individualised plan and provide suitable support.
A number of aids are listed in the text but you can list and describe other aids that a support worker could identify and assemble. If necessary, conduct extra research.

Question 1.8
A support worker might have to make sure that other aids (not requiring assembly) are available to the person. In a sentence explain how they will they know what aids will be needed.

Question 1.9
Support workers must confirm that the support they are required to provide is within the scope of their knowledge, skills and/or job role.
You are providing individualised support in the home for Daphne who is 83 years old.
Daphne is usually an outgoing person. She is always happy to see you and quite talkative.
1.9.a
Today you arrive in time to assist her with breakfast, but when you tell her breakfast is ready she remains lying in her bed. When you remind her that her daughter is visiting this morning she gets up slowly, but refuses to eat breakfast.
Upon inquiry Daphne declares that she is fine, and she cooperates with showering but she is quiet and more withdrawn than usual. You observe her while she is dressing and getting ready for her daughter's visit. Whenever she bends down she winces and gasps. You believe she is in pain.
What should you do?

Two days later Daphne is still quite withdrawn. She sits in her lounge chair and does not seem to be comfortable moving. She still has no appetite. You tell her you are concerned and she admits she has some mild abdominal pain. She asks you to get her some pain medication from the chemist.
What should you do?

Question 2.1
While carrying out your responsibilities according to the person's individualised plan and the person's preferences and strengths, you must follow organisational policies and procedures, and comply with relevant legal and ethical considerations.
In a short paragraph for each explain the purpose of organisational policies and procedures.

Question 2.2
What does it mean to say that community service providers and employees must work within legal and ethical frameworks?
You can answer the question in paragraph format or develop a list of at least 15 actions that demonstrate compliance with legal and ethical principles.

Question 2.3
In a short paragraph, explain why it is necessary to provide support according to the individualised plan.

Question 2.4
How can a support worker help a person identify assistive equipment and technology that might meet their individual needs?

Question 2.5
Assistive technologies used across the life domains can be beneficial for the person, their family and their carer (if applicable).
Explain the benefits to:
the person
their family and carer

Question 2.6
A support worker might have to help a person use, manage and care for their own assistive devices. List six devices the support worker would be able to help with.

Question 2.7
Before helping a person take pre-packaged medication what things need to be checked?
To answer the question, read and interpret the text.

Question 2.8
When medication is given the person must be monitored for a suitable period of time because medications can sometimes cause adverse reactions.
List five adverse reactions that should be noted, reported and responded to.

Question 2.9
Explain why it is important for workers to demonstrate respect for family, carer, and others identified by the person when providing support.
To answer the question address the contribution made to the support process by family members, carers and others.

Question 2.10
In a sentence, explain what the term foreseeable means under duty of care obligations. If necessary, conduct extra research.

Question 2.11
Does duty of care mean that a worker should prevent a person from taking part in what might be perceived as risky activities?
Provide a half page response to this question and address duty of care, dignity of risk and the rights of people receiving individualised support to make decisions.

Question 2.12
How can workers protect a person's privacy and dignity when providing support with personal care?
You can base your answers on the text for this performance criteria and can summarise the information but you must not copy your answer from the text.

Question 2.13
What actions contribute to the maintenance of a safe and healthy environment that is comfortable for the person?

Question 2.14
Describe or list standard infection control procedures for a community service workplace.

Question 2.15
Effective and regular hand washing is the best protection against infection.
Provide a brief description of the procedures that should be followed when washing hands.

Question 2.16
When might a support worker need assistance from a supervisor?
Read the text and develop a list of at least eight instances when a supervisor's assistance might be needed.
You do not need to only list issues addressed in the text. You can use your own experience and conduct research to add to the list.

Question 3.1
Monitoring and self-reflection of work practices is integral to continuous improvement for both the individual worker and the service provider. Monitoring is the process of gathering data and information that can be assessed and evaluated to determine the success of plans, programs and support strategies.
Workers should monitor their own work to ensure the required standard of work is maintained. What can workers do to monitor their own work?
To answer the question consider why a worker should monitor their own work, and the different procedures that can be followed to collect monitoring data and reflect on their work and work outputs.

Question 3.2
Workers must be observant and should interact with the person receiving support in a way that enables them to identify and respond to situations of potential or actual risk.
Make a list of at least ten issues that could indicate that a person receiving individualised support is at risk.

Question 3.3
What action should workers take if they believe a person is at risk?

Question 3.4
Make a list of 10 questions a support worker might ask a person (or their representative) to determine whether the support provided is meeting the needs identified in their individualised plan.
The answer is not in the text, but by reading the text you should be able to develop a list of sensible questions that can be asked and that demonstrate your understanding why it might be necessary to discuss the support services with the person and their family or carer.

Question 3.5
In a short paragraph explain what you should do if you recognise that the person's needs are not all being met.

Question 3.6
List five reasons why a person could experience gaps in assistive technology needs.

Question 3.7
How can the person's self-determination, rights, privacy and dignity be respected?

Question 4.1
How does privacy legislation impact on the way in which information about clients is managed?
The answer is in the text but you may not copy it. You can conduct your own research to summarise privacy legislation.

Question 4.2
A support worker is out for dinner with several friends. The worker wants to tell them a story about a person they support. The story is funny and relates to something the person told them about themselves. It is a personal story and related to an embarrassing situation.
In a sentence explain why the worker should not tell this story.

Question 4.3
Workers are expected to provide reports about the support process to their supervisors. Why is this necessary?

Question 4.4
Describe six possible policy guidelines for the safe and secure storage of documentation.

Question 5.1
Support workers have legal and ethical obligations.
Summarise a support worker's obligations regarding each of the following:
human rights
discrimination
mandatory reporting
work role boundaries, responsibilities and limitations

Question 5.2
Outline the procedures to be followed when providing support with bed bathing, dressing and grooming, eating and drinking, oral hygiene, shaving, showering, toileting and the use of continence aids.

Question 5.3
Outline the processes for managing hazardous manual handling scenarios, transfers and falls recovery.

Question 5.4
Use the text and conduct independent research to provide a one-page summary on restrictive practices.
In your response describe what restrictive practices are and the legislative, regulatory requirements and organisational policies and procedures that apply. Consider the ethical considerations and address positive strategies and documentation requirements.