Health problems continuity of care

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Living with multiple health problems Continuity of Care "Continuity of care" describes the way in which different aspects of people's health care are joined up or follow on from each other. People with more than one health problem might be seeing doctors in different departments and hospitals who may or may not communicate with each other or the person's GP. Even with one condition alone there might be disagreement between different doctors. When people spoke about the continuity of care it was often about whether they were satisfied with care. The main issues in care continuity people spoke about were:

• seeing different health professionals,

• the transfer of medical information between departments, and whether people were followed-up and monitored or not.

The issue that most concerned people was whether they always saw the same GP (at their local doctor's surgery) or the same consultant or other health worker (in hospital departments). Seeing the same professional at every visit was highly valued. Derrick said he trusted his GP completely and felt he could talk to him as if he was one of the family. Barry felt his GP knew him well; he appreciated that when he phoned the surgery for help the GP would call him back promptly. Nigel was very satisfied with his GP when she paid close attention and made a speedy referral. Anne Y felt that her epilepsy management had improved since she had been seeing the same consultant for a long period of time.

Reference no: EM133874186

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