Handles customer support services for various large business

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ABC Inc. is a business process outsourcing company that handles customer support services for various large businesses. ABC has an in-house software development team that is building a custom CRM system. (a) You have been asked to weigh in on whether to use SDLC or Agile. Explain what your suggestions to the development team would be and justify.

Reference no: EM132202383

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