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For a service that you are familiar with, how can its design be improved? Think about a service that you are familiar with, either within your own company (or one your company provides), or an external service that you have used. Referring to the Service-System Design Matrix (JC13 page 222, exhibit 7.3) and the "Seven Characteristics of a Well-Designed Service System" (JC13 page 230), how could the design of the service be improved? For example, are there aspects currently provided in a face-to-face fashion that would be better provided via mail, Internet, or telephone? Why would the change be an improvement? In what ways does the service that you are thinking about exhibit characteristics that indicate that it is "well-designed", and in what ways could changes be made to make the service more consistent with the seven characteristics? For example, is the service user-friendly, or not?
What is the current multifactor productivity? What will the multifactor productivity of the deli be if a new employee is hired?
Determine the value of the p-bar, the mean fraction defective. Then determine the control limits for the p-chart using 99.73% confidence level (3 standard deviations). Is this process in control? If not, which samples were out of control?
Why is it difficult for labor negotiators to switch from traditional to integrative bargaining? What recommendations would you make for negotiators trying to make this switch
Susan's Sub Shop makes customer submarine sandwiches to order. There are 4 workers. What is the current maximum output of Susan's Sub Shop in number of units per hour?
What can the computer do to help with modern assembly-line planning? How might simulations be used?
1) Discuss the various ways HR supports managers. 2) Discuss the difference between the focus on Affirmative Action and the focus on equality. 3) Discuss two of the protected classes and what a person should do if he/she feels illegally discrimina..
A company produces two products which are processed on two assembly lines. Assembly line 1 has 100 available hours, and assembly line 2 has 42 hours. Propose linear programming model for this problem.
Identify and discuss a benefit that NAFTA has produced for the US economy.
The distances in miles from the waiting taxis to the consumers are given in the subsequent table. Find out the optimal assignment of taxis to consumers so as to minimize total driving distances to the consumers.
Since neither Ted nor anyone on his staff has any experience with information technology, list and explain five things he should consider or address as he proceeds with his IT projects.
This solution exemplifies how to select the correct constraint which is based upon the information given in linear programming problem. This is all addressed in under 50 words.
Which of the following governs a limited partnership, its internal affairs, and the liability of its limited partners? A. the federal government B. all states in which the business operates C. the articles of limited partnership D. the law of the ..
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