Explain the concept of zero defects

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Explain the concept of zero defects. What was Crosby attempting to accomplish by the use of the zero defects approach? This answer must be in your own words—significant cut and paste from the text or other sources is not acceptable.

Reference no: EM131233654

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Explain the concept of zero defects : Explain the concept of zero defects. What was Crosby attempting to accomplish by the use of the zero defects approach? This answer must be in your own words—significant cut and paste from the text or other sources is not acceptable.

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