Reference no: EM131484981

Assignment: Continuous Quality Improvement Timeline

Quality Improvement in health care has continuously grown throughout the years. Health care team members continuously ask themselves, "How are we doing?" and "Can we do it better?"

Research 4 to 5 events that have influenced changes in quality improvement and complete the timeline below by listing each event and writing a 75- to 175-word summary discussing each event and its effect on quality improvement in health care.

Cite at least 3 peer-reviewed, scholarly, or similar references and your textbook to support your information.

Continuous Quality Improvement in Health Care Timeline

Quality Dimension and Measures Table

Open your web browser and research the six dimensions identified by the Institute of Medicine (IOM) that are used to measure high-quality care.

Complete the table below by idenfiying the dimension, describing its purpose, and providing a measurement example.

Cite at least 2 peer-reviewed, scholarly, or similar references and your textbook to support your information.

Dimension Description Measurement Example

Quality Dimensions and Measures Table Paper

As a team consider the following scenario:

On December 7, 2000, the Cincinnati OSHA Office heard through media and police reports that there were two deaths at a nursing home in Ohio. OSHA determined that the FDA should take a lead role in performing an investigation.

Since the nursing home had many residents who had unhealthy respiratory systems, the nursing home routinely ordered and received tanks that contained pure oxygen. During one delivery, the supplier mistakenly delivered one tank of pure nitrogen in addition to the three tanks of pure oxygen that had been ordered. The nitrogen tank had both an oxygen and nitrogen label. An employee at the nursing home connected the nitrogen tank to the nursing home's oxygen delivery system. This event caused two nursing home residents to die, and three additional nursing home residents were admitted to hospitals in critical condition. Within the following month, two of these three additional residents also died, bringing the total death toll to four.

(Based on accident # 837914 from www.osha.gov)

Write a 1,050- to 1,400-word paper in which your team compares the Normal Accident Theory to the Culture of Safety model.

Include the following in your paper:

• Explain what factors can play a role in organizational accidents similar to the one highlighted in the scenario:

o How organizational processes give rise to potential failures?

o How can certain conditions influence errors and violations within the workplace? (e.g., operating room, pharmacy, intensive care unit)

o The errors and violations committed by "sharp end" individuals.

o How the breaching of defenses or safeguards affect these accidents?

• Explain why the FDA, not OSHA, was responsible for investigating this case.
• Explain how the Culture of Safety model could have been applied to reduce risk in this scenario.
• Explain the five general principles used in the Culture of Safety model.
• Explain actions that could have been taken to manage risk by applying each of the five general principles used in the Culture of Safety model to this scenario.

Cite at least 3 peer-reviewed, scholarly, or similar references and your textbook to support your information.

Health Care Organizations Presentation

Resources: Week Two individual assignment, Quality Dimensions and Measures Table.

Research inpatient and ambulatory or ancillary health care organizations.

Inpatient health care organizations:

Hospitals

Ambulatory or ancillary health care organizations:

Dialysis Clinic

Laser Eye Clinic

Pharmacy

As a team, select one inpatient health care organization and one ambulatory or ancillary health care organization.

Create a 12- to 15-slide Microsoft PowerPoint presentation (the title and reference slides do not count towards the total slide count) with detailed speaker notes in which you compare each organization and their quality management performance as an organization.

Include the following in your presentation:

Describe each of the health care organizations selected.

Explain how to develop improvement capability for organizational performance.

What resources are needed to develop improvement capability?

Identify metrics used by each organization to measure each of the six dimensions of high quality discussed in the Week Two Quality Dimensions and Measures Table assignment.

Describe similarities and differences between the metrics of each organization.

How do these metrics help develop improvement capability for each organization?

What quality improvement tools are available to help develop improvement capability?

Explain transformational improvement in relation to organizational performance.

What transformational model(s) can be used to assist with transformational improvement in relation to organizational performance?

Cite at least 3 peer-reviewed, scholarly, or similar references and your textbook to support your information.

Format your presentation according to APA guidelines.

Signature Assignment Risk and Quality Management Manual.

Resources: Risk and Quality Management Tools Matrix

Imagine you are a quality leader for a health care organization and have been asked to create a manual for new employees to introduce the basic concepts of risk and quality management.

Part I:

Write a 1,750- to 2,100-word manual in which you address the following:

• Explain basic concepts of quality improvement in the health care industry
• Explain the concepts of risk management in the health care industry
• Analyze the information needed for decision-making processes in risk and quality management in the health care industry
• Explain challenges in making risk- and quality-management decisions in the health care industry

Part II:

Within your manual, you must include a matrix in which you do the following:

• Analyze the risk-and quality management tools used in the health care industry.
• Consider the following when completing your matrix:
• What is the risk- and quality-management tool?
• What is the purpose of the tool?
• What are the advantages and disadvantages of the tool selected?

To assist you with the development of your matrix use the Risk and Quality Management Tools Matrix located under student materials. The matrix must be embedded within your training manual.

Format your manual according to APA guidelines.