Evaluating the performance of processes

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Question

As a leader and manager, the health information administrator is responsible for monitoring and evaluating the performance of processes. This responsibility requires the manager to determine key performance indicators to be included in the monitoring and evaluation process.

You are the HIM Director at Happy Hospital. You are a member of the Revenue Cycle and are charged with monitoring and evaluating key HIM RC processes that impact the stability and health of the facility's revenue cycle.

Using HFMA's MAP Keys® for Hospitals and Health Systems, design a dashboard that can be used to monitor and evaluate HIM RC processes.

MAP Keys are located at: MapKeys

Chose at least three indicators to be included in your dashboard. Your final product should include:

A description and rationale for each indicator chosen for your dashboard

A mock-up of your dashboard (using simulated data - create in Excel this should not be a screenshot or jpeg image)

A plan of action for indicators when they do not meet the expected threshold

create a simple dashboard with 3-4 basic data displays.

Reference no: EM133853495

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