Reference no: EM133539198

Homework: Getting the Right Data

ePortfolio

You should consider adding this homework to your personal ePortfolio. This homework demonstrates your ability to interpret data to support making informed decisions. This skill is necessary in a professional setting when you are trying to make strategic recommendations. You will want to organize your homework to easily support future reflection and completion of your HRM capstone project as well as for showcasing your knowledge with employers after graduation. For more information on ePortfolio, visit the Campus ePortfolio page.

Competencies Measured

By successfully completing this homework, you will demonstrate your proficiency in the following course competencies:

I. Competency 1: Apply models of decision making to HR issues.

1. Evaluate the role of HRIS and the role of metrics in the practice of human resources.

2. Analyze how the use of an employee survey supports HR in this organizational scenario.

II. Competency 2: Apply the use of data and evidence-based decision making in HR decision making.

1. Evaluate the survey to determine which questions would be the most useful for HR professionals in the given organization scenario.

2. Evaluate the survey to determine which questions would be the most useful for managers and executives in the given organization scenario.

3. Explain why the selected questions offer value in the given scenario to each organizational stakeholder.

4. Justify why some survey questions could be removed for the given scenario.

III. Competency 4: Communicate clearly, accurately, and professionally in the HR field.

1. Support main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence.

2. Address the appropriate audience, using familiar, discipline-specific language and terminology.

Prepare a 3 to 4 pages report in which you recommend a course of action to help the head of HR make an informed decision.

Knowing what employees believe and feel is essential to an organization achieving its mission, goals, and objectives. It is crucial to decision making concerning recruitment, retention, engagement, productivity, and all aspects of the employer-employee relationship. To influence organizational leaders, HR professionals must be sensitive to, and aware of, employee attitudes.

One way to "take the temperature" of an organization is through employee surveying. Seemingly a simple process, it requires significant critical analysis and strategy to develop an effective and intended measurement. When the data is accurately and effectively collected and analyzed, it likely yields actionable recommendations for leaders and managers to execute. Critical steps in developing a survey include who should receive it, what it should contain, how it should be distributed, and when it should be sent to respondents. The ability to create targeted and effective surveys is vital to human resources practice.

Introduction

Scenario

You are an HR professional that is on a team responsible for employee relations in a 30,000-strong organization that has been experiencing a quadrupling of turnover rate in one business unit of 2,025 employees. There are a number of complaints about manager abuse, improper use of overtime, favoritism, and bullying. The leadership turnover in this business unit is almost negligible. Part of this business unit builds a very unique national defense item and is the only maker in the nation. The company is a major contractor with the Department of Defense. The head of HR has asked for your help in figuring out the cause of these issues. She has created a template for demographic information and the actual survey.

You're Challenge

In order to make an informed decision, the head of HR has tasked you with giving her a report addressing the issues. Use the Sample Employee Survey [DOC] document, as well as the Sample Demographic Data [DOC] to complete the report.

Instructions

Prepare a 3 to 4 pages report that states your recommended course of action. Along with your recommendation, include the following:

Question I. Evaluate the role of HRIS and the role of metrics in the practice of human resources.

Question II. Analyze how the use of an employee survey supports HR in this organizational scenario.

Question III. Evaluate the survey to determine which questions would be the most useful for HR professionals in the given organization scenario.

Question IV. Evaluate the survey to determine which questions would be the most useful for managers and executives in the given organization scenario.

Question V. Explain why the selected questions offer value in the given scenario to each organizational stakeholder.

1. Provide references to support your assertions as to why they would be valuable to some groups but not to others.

Question VI. Justify why some survey questions could be removed for the given scenario.

1. Use your own rationale for this task.

2. References are not required but may well be useful.

The deliverable for this homework applies professional skills in human resources management (HRM) to workplace situations which you will likely encounter in your day-to-day work in HRM. As part of your learning, we focus on the development of effective professional communication skills for the workplace.