Reference no: EM132318365

Question:

You are an administrator at Vibrant Valley Patient-Centered Medical Home, a healthcare facility that serves a diverse and multicultural community. As part of your role, you are charged with ensuring that patients and medical home staff have access to high-quality information about healthcare policies, financing, and regulations. In order to help them, you will develop materials that support patient understanding of basic healthcare structures and systems. Create training documents for staff members to improve their knowledge of key healthcare laws and regulations and enable them to address some of the ethical issues in healthcare practice.

Directions
You need to improve your patients understanding of healthcare services. Having seen the positive effects of the handbook on the patient community, need to create a brochure that explains the types of care provided by Vibrant Valley and the different roles and responsibilities of the healthcare providers at the medical home. This brochure will be available to patients in all waiting and exam rooms. Hope that the brochure will help answer many of the questions that medical home patients ask of employees.

Reference:

The brochure should answer the following patient questions:

What kind of care can I receive at Vibrant Valley Patient-Centered Medical Home?

What is unique about the care that is offered at a patient-centered medical home?

What are the advantages to the team approach to patient care that Vibrant Valley offers?

Who are the individuals that I might interact with on the healthcare team and what are their respective responsibilities?

The brochure can be designed in a computer-based program of your choice, but should include a balance of written information and visual aids.