Establish trust and rapport

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Reference no: EM133873963

A case manager is meeting a client for the first time and it's very crucial to establish trust and rapport. Please provide a professional example of how to a case manager can ask the client in a conversational type of way if the client is receiving Medicare? Is the client receiving any benefits? Do they have a primary care physician? Which hospital is the client's primary care physician at? What is the name of their doctors? And I hate to ask but has the client ever had a hard time understanding their medical conditions, doctor's instructions, Trouble filling out medical forms?

Reference no: EM133873963

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