Employed as support worker in service

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Reference no: EM133850449

Scenario:

You are employed as a support worker in a service that provides support to clients in their own homes. While visiting your client Yvette, you notice some changes in Yvette's home environment. Yvette is 84 years old and lives independently in her own home. On this day, you came to drive Yvette to the pharmacy to receive her medications, which the pharmacist would prepare and pack for her.

As you arrive, you notice there are items dropped across the floor, dirty dishes piled up in the kitchen, and loud music coming from one of the other rooms. You help Yvette get ready for the drive to the pharmacy. While travelling, Yvette explains that she is tired because her adult grandson has come to stay with her. She has been cooking his favourite foods, doing all his laundry, and is not getting enough sleep. When you ask about this, Yvette says she loves that his being there and being able to do all these things for him. She says that it does not matter too much to her about the loud music, as she will get more sleep another night.

While getting in the car, Yvette bangs her arm and grazes her ankle. Yvette says she must have tripped because she is tired from all the extra work, excitement, and lack of sleep. You attend to her injuries and take her home.

To which government program could this service belong, e.g. DVA? Why would it be part of this government program and what services should be provided?

Reference no: EM133850449

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